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Privacy Policy

Privacy Policy for Naaptol Nepal

Introduction

Welcome to Naaptol Nepal! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and interact with our services. By using our website, you agree to the practices described in this policy.

Information We Collect

  1. Personal Information: We may collect personal information that you voluntarily provide to us, including:
    • Contact Information: Name, email address, phone number, and postal address.
    • Payment Information: Credit card details and billing address for processing orders.
    • Account Information: Username, password, and purchase history when you create an account.
  2. Non-Personal Information: We may also collect non-personal information about your visit to our website, such as:
    • Technical Data: IP address, browser type, operating system, and device information.
    • Usage Data: Pages visited, time spent on the site, and referring websites.

How We Use Your Information

  1. To Process Orders: We use your personal information to process and fulfill your orders, including billing, shipping, and customer service.
  2. To Improve Our Services: We use non-personal information to analyze website traffic, improve our website’s functionality, and enhance user experience.
  3. To Communicate with You: We may use your contact information to send you updates about your order, promotional offers, and other information related to our products and services.
  4. To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal requests.

How We Protect Your Information

We implement a variety of security measures to protect your personal information, including:

  • Encryption: We use SSL/TLS encryption to secure data transmitted between your browser and our server.
  • Access Controls: We restrict access to your information to authorized personnel only.
  • Secure Payment Processing: We use reputable payment gateways to handle payment transactions securely.

Sharing Your Information

  1. With Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders. These service providers are bound by confidentiality agreements and are not allowed to use your information for any other purposes.
  2. For Legal Reasons: We may disclose your information if required to do so by law or in response to legal requests and investigations.
  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve our website’s functionality. You can manage your cookie preferences through your browser settings.

Your Rights

You have the right to:

  • Access and Update Your Information: Request access to and update your personal information by logging into your account or contacting us.
  • Opt-Out of Marketing Communications: Unsubscribe from promotional emails by following the instructions in the email or contacting us.
  • Request Data Deletion: Request the deletion of your personal information, subject to certain legal exceptions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website after such changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: